Ecology's Toll-Free Phone Numbers

Toll-Free Phone Line Purpose How is Call Initially Answered? Number of Days/Hours Available Who is the Audience? Ecology Contact
Agricultural Burning Hotline
1-800-406-5322
Public information on agricultural burning Automated announcement* 24 hours
7 days a week
Agricultural community Kary Peterson
509-329-3523
Air Quality Smoke Complaints
1-866-211-6284
Report illegal burning or if you are being affected by smoke Voice mail 24 hours
7 days a week
General public Kary Peterson
509-329-3523
Vehicle Emission General Information / Automotive Technical Assistance
1-800-272-3780
Technical and general information about the vehicle emission testing program Voice mail Mon-Fri:
8-5
General public and automotive technicians Stephanie Smith
360-407-6326
Dangerous Waste
Annual Report

1-800-874-2022
Annual dangerous waste  reporting assistance Staff, automated voice mail backup Mon-Fri:
8-5
Hazardous waste generators Jean Rushing
360-407-6732
Environmental Permitting Assistance (ORA)
1-800-917-0043
Assistance with environmental permitting Staff, automated voice mail backup Mon-Fri:
9-4
Permit applicants Sharon Wong
360-725-0624
Hanford Cleanup Hotline
1-800-321-2008
Answer questions about operations, cleanup and compliance of Hanford Site Staff Mon-Fri:
8-5
General public and special interest groups Dieter Bohrmann
509-372-7954
Hazardous Substance Information & Education Office (HSIEO)
1-800-633-7585
Respond to inquiries about hazardous substances and potential health affects; technical assistance to businesses on SARA Title III Automated voice mail with referral to staff 24 hours
7 days a week
Staffed: 9-4
General public and business Sadie Whitener
360-407-6729
Hazardous Waste Generation Fee
1-866-211-2955
Answer questions about the hazardous waste education fee program Automated voice mail with referral to staff 24 hours
7 days a week
Hazardous waste generators Jeri Brining
360-407-6733
Litter Hotline Allows people to phone-in a license plate when they witness litter coming from a vehicle (7/2011) Due to state budget cuts, we are now unable to accept reports on witnessed littering events.
Recycling Information
1-800-RECYCLE
1-800-732-9253
Promote waste reduction and recycling, household hazardous waste assistance Staff* Mon-Fri:
9-3
General public, households, and businesses Kirsten Miller
360-407-6707
Underground Storage Tank (UST) Information
1-800-826-7716
Site information, publications, and technical assistance referral Automated voice mail with referral to staff 24 hours
7 days a week
General public, UST tank owners, and service providers Sherri Greenup
360-407-7466
Wastewater Operator Certification Information / Water Quality Permit Fees
1-800-633-6193
Wastewater operator certification information and water quality permit fees Automated voice mail with referral to staff Mon- Fri:
8-5
Wastewater operators and employers Poppy Carre
360-407-6449
360-407-6889

Alex Tran
360-407-7330

Tonya Wolfe
360-407-7097

Water Resources Hotline
1-800-468-0261
For information on drought, stream flow, and staff contacts.
For well drilling information call 360-407-6872.
Automated voice mail with referral to staff 24 hours
7 days a week
Anyone interested in water resources Melanie Ashborn
360-407-6872
 

* Cannot leave message; call only during listed hours.

For inquiries about this information, please contact Ecology reception at 360-407-6000.

If you need this publication in an alternate format, please contact Ecology’s Communication & Education Office at 360-407-7006. For persons with a speech or hearing impairment call 711 for relay service or 800-833-6388 for TTY.